What is the Payment and Cancellation Policy?
For bookings made online, payment is taken immediately, and in the case of a cancellation, a refund will be issued as per our cancellation policy window. *Please note that a small cancellation fee will be applied for online bookings.
We require a minimum of 48 hrs notice for cancellations. Late cancellations are subject to a 100% cancellation fee. Groups of 10 or more must give 14 day’s notice or are subject to full payment for no shows.
*Any tour that is cancelled within the 48 hour policy is 100% non-refundable.
If you check around and compare our policies with other companies, you will find ours to be very fair.
We reserve the right to cancel or alter any tour.