Terms & Conditions

Please read carefully

Note: We are on Mountain Standard Time Zone, the same time zone as Alberta.

  • Please notify us if you have a medical condition that may affect your tour.
  • Minimum age is 5 years or older.
  • Minimum driving age is 16 years or older, ability dependent. A driver’s licence equivalent to a CDN Class 5 is required.
  • All guests must sign a liability waiver before participating. A parent or guardian must sign assuming responsibility for any children or minors  adding their names to their form, and signing on  their behalf.
  • Cancellation policy is 72 hours [3 days]
  • Online reservations will immediately be charged to your credit card. Should you wish to cancel a booking, a refund will be issued as per our cancellation policy window. A small cancellation/admin fee will be applied.
  • Phone and e-mail reservations also require a major credit card (Visa, MasterCard, American Express) to confirm, but there is no charge to your card until the day of your trip, unless you cancel within the cancellation window, in which case full cancellation policy rules will apply.

For your safety and comfort, we provide:

Complimentary shuttle service [most tours] from your hotel in Canmore, Banff, Lake Louise, and Field. ***Reservations required*** Please call  1.800.668.9119 or e-mail – to make all necessary arrangements. Please view the shuttle service schedule and be ready out front of your hotel lobby 15 minutes prior to departure. If we have availability, we can provide  shuttle service with Morning  Half Day tours, though there is about a 2-hour wait for return the shuttle.

  • We ask that you bring your own gear if you have it, if needed, we have some loaner winter gear – Snowsuits, Boots, Helmets, though we recommend that you  wear whatever cold-weather clothing you have, we will suit you up accordingly
  • Highly experienced, qualified and fun guides
  • Hot chocolate, snacks and mountainside BBQ lunch [included with most tours]served at 7ooo feet!
  • Full instruction and safety briefing
  • German or Dutch speaking guides available upon request.

Every snowmobile is equipped with:

  • Heated hand-grips
  • Simple gas and brake, no gears to shift!
  • Easy to use controls
  • Comfortable, padded back-rest and heated hand grips for passengers


  • 5% GST is not included in prices and will be added at check-out