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Frequently Asked Questions

Snowmobiling Questions

Do you have any suggestions for close-by accommodation in Golden?

Home Lodge Luxury Bed & Breakfast- A 4 minute drive from our base office!

869 Barber Road, Golden, BC
Tel: 250 344 0693


The Golden Hare Bed & Breakfasat-  A 13 minute drive to our base office from downtown Golden!

Susan: (778) 689-8025



What are the minimum ages for drivers and passengers?

We require all drivers to be at least 16 years of age and  able to handle a snowmobile safely and efficiently. Experience with motorbikes, quads and  jetskis is helpful.

We require all passengers to be at least 5 years of age.

Do you take a damage deposit at the time of booking?

No, a damage deposit is not required. You may find this is the case with other operators, but we do not  pre-authorize a damage deposit on your credit card and we also include up to $250 CDN coverage, in case any damage is incurred. We do not get many accidents.

How do your Go Pro helmet camera rentals work?

It’s simple. You rent the Go Pro camera, film with it all day on your snowmobile tour, return the camera to us and just keep the SD card that you’ve filmed with. Go home and load your day’s adventure onto your laptop or computer!

How many people do we need for a group discount?

For  our Full Day Tour: groups of 8 or more receive $ 10 off per adult. If you have a group of 15 or more, receive $ 15 off the regular price per adult.

We welcome all military personnel, police and firefighters!!

What do I need to wear?

We recommend you bring your own fingered-gloves for drivers [mittens are fine for passengers] and ski-goggles or sunglassses. Dress  in  typical ski-wear- ski jacket and pants, snow boots or snowboard boots, warm base-layers, and bring an extra pair of warm, dry socks.

Neck-warmers or infinity scarves are fine, but long scarves are not recommended.  We do have  boots [your own snowboard boots are fine too!], helmets and even snowsuits for you to borrow! Our guides will check with you before we go on our trip to make sure you have everything to stay warm & dry!

*Please note: Ski helmets are not suitable, they must be DOT approved snowmobile helmets.

When should I be ready to be picked up?

Please be ready at your hotel 15 min prior to pick up time, or if you have chosen to meet in Golden please arrive at our office 15min early so that we can do the paper work. See the free shuttle services page for more details.

What is included in the price?

Included in tours: Hotel pick up, Lunch or snacks, helmets, suits, boots [your own snowboard boots are fine too!], professional guides, fuel, oil, trail fees and insurance [damages up to $250 CDN].

What are the group sizes?

We run a 6-7 machines to one guide ratio.  Larger group sizes will usually  have 2 guides.

What’s for lunch?

Hot soup, burgers, chicken breast, veggie burgers, hot dogs,  spicy smokies and drinks. We will consider all special  dietary requests, so please  let us know 3 days in advance!

What happens if I crash my snowmobile?

Tour prices do include an equipment damage fee which covers up to CAD $ 250 if something should occur on your snowmobile tour. Any damage over $ 250 is the client’s responsibility. Our guides will give you lots of snowmobile riding tips throughout the day to ensure that accidents are limited and everyone has a fun and enjoyable snowmobile tour!

Do I have to sign a liability waiver?

We reserve the right to alter daily itinerary or cancel any trip. A release of liability must be read, signed prior to activity.

What is the Payment and Cancellation Policy?

We require a valid credit card number with expiry date in order to make any reservation. For phoned in or e-mailed reservations, you will pay when you arrive. The card information is  held only for security of your reservation.

For bookings made online, payment is taken immediately, and in the case of a cancellation, a refund will be issued as per our cancellation policy window. *Please note that a small cancellation  fee will be applied for online bookings.

If you check around and compare our policies with other companies, you will find ours to be very fair.  We require  a minimum of 72 hrs notice for cancellations. Late cancellations are subject to a 100% cancellation fee.   Groups of 10 or more must give 14 day’s notice or  are subject to full payment for no shows.

We reserve the right to cancel or alter any tour.

I don’t have a car, can you pick me up?

Enjoy complimentary shuttle service from your hotel in Canmore, Banff, and Lake Louise and take in the beautiful scenery through the beautiful Banff National Park and Yoho National Park. Please see our Shuttle Services page for departure times and more information.